Conditions of sale

General Conditions of Sale (CGV)

1. Object
These General Terms and Conditions define the conditions applicable to the online sale of products offered by LumiArt, whose head office is located at Rue du Culot – 1320 Beauvechain.

2. Products and Prices
The essential characteristics of the products offered, prices, and payment terms are available on the website www.lumiart.be. The prices indicated include the VAT applicable on the day of the order.

3. Order and Confirmation
The Customer can place an order via the website. The order will only be final after confirmation by the Seller of the availability of the products and receipt of payment. The Seller reserves the right to refuse an order in the event of a dispute with the Customer regarding a previous order.

4. Right of withdrawal
In accordance with article VI.47 of the Code of Belgian Economic Law, the Customer has a period of 14 working days from receipt of the products to exercise his right of withdrawal, without having to provide reasons or pay a fee. penalties. Return costs remain the responsibility of the Customer.

5. Delivery
Delivery times are indicated on the site and are given for information only. In the event of late delivery, the Customer may terminate the contract in accordance with article VI.61 of the Code of Belgian Economic Law.

6. Warranty
In accordance with articles VI.45 et seq. of the Code of Belgian Economic Law, the Seller guarantees the products against any lack of conformity existing at the time of delivery and any hidden defect.

7. Protection of Personal Data
Personal data collected when ordering is processed in accordance with the General Data Protection Regulation (GDPR). The Customer can consult the privacy policy on the site for more information.

8. Disputes and Applicable Law
In the event of a dispute, the Customer may use the European Commission's online dispute resolution platform. These General Terms and Conditions are governed by Belgian law. Any dispute relating to their interpretation and/or execution falls to the competent Belgian courts.

These General Terms and Conditions are established in accordance with Belgian legislation in force at the time of their writing. It is recommended that the Client familiarize himself with the laws in force and consult a lawyer for specific legal advice.